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Welcome to reTHINK: by contXtual. We’re created this guide to help get you started. Use this guide to answer common questions you may have.

Joining a meeting

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Supported File Types

reTHINK supports a variety of native content formats that can be easily imported and shared. These formats will continually be expanded, and currently we support:  2D, 3D, Audio and Video

What devices work with reTHINK?

Currently we support Meta Quest 2 and Magic Leap 2

Where can I download reTHINK?

  • You can download reTHINK: on Meta’s App Lab (add link)
  • For Magic Leap 2, you can find the app here (add link)

How to create an Avatar

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Does reTHINK work on Quest 1?

We do not support Quest 1. The optimal experience can be enjoyed on Quest 2 or Pro.

Does reTHINK work on Magic Leap 1?

We do not support Magic Leap 1 and reTHINK: must be used on a Magic Leap 2 device.

Why can’t I connect to reTHINK

  • Make sure your device is connected to Wifi
  • Make sure your connection is not blocked by a firewall, or VPN – these can block access to reTHINK even if your connected to Wifi

I’m able to hear, but people can’t hear me speak in reTHINK:

On Quest, when you load reTHINK make sure to “allow” voice to be recorded on the popup when loading (add correct language).

How do I invite others into a room I’ve created?

We do not support Quest 1. The optimal experience can be enjoyed on Quest 2 or Pro.

How do I join a room with others?

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Can I access reTHINK: on the web?

We will be supporting Web access to reTHINK and will post info on our website as we get closer to release.

I haven’t received an email invite?

If you are not receiving an invite to join a meeting, most of the time this issue is caused by your firewall or internet provider ad blocking settings. Add “https://www.getrethink.com” and https://www.dropbox.getrethink.com to your safe list.

Why meet in reTHINK?

reTHINK: helps remote teams innovate

How many people can meet in a room at any one time?

We primarily designed spaces for small teams, groups, or gatherings and support “X-#?” of concurrent users in a room.

Can we design or upload our own rooms?

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How many people can meet in a room at any one time?

We primarily designed spaces for small teams, groups, or gatherings and support “X-#?” of concurrent users in a room.

Do you provide headsets for demos or pilots?

No, but there are resources online to help you rent the headsets you need, if you don’t want to purchase them before trying reTHINK.

Can I use my PC in reTHINK:?

Currently we don’t support a direct link from your personal computer, but you can upload files into Dropbox, that can be accessed within reTHINK:

Do I need a license to use reTHINK:?

No. reTHINK: is free to use and guests can login without creating an account. We encourage people to register at www.getrethink.com to be able to personalize reTHINK:

Still have questions? email us at support@contxtual.solutions
Acceptable Use Policy

Your use of the brainCloud Services are subject to this Acceptable Use Policy. brainCloud reserves the right to terminate Your account and cease all service if You are found to be in violation of this policy. We may change these policies at any time. It is Your responsibility to keep up-to-date with and adhere to them. All capitalized terms used herein have the meanings stated in the Terms, unless stated otherwise.Last Updated: 18-May-2018

Section 1 – Prohibited Content

The Content displayed and/or processed through Your Application or other web site utilizing the brainCloud Services shall not contain any of the following types of content:Content that infringes a third party’s rights (e.g., copyright) according to applicable law;Excessively profane content;Hate-related or violent content;Content advocating racial or ethnic intolerance;Content intended to advocate or advance computer hacking or cracking;Other illegal activity, including without limitation illegal export of controlled substances or illegal software;Drug paraphernalia;Phishing;Malicious content; orOther material, products or services that violate or encourage conduct that would violate any criminal laws, any other applicable laws, or any third-party rights.

Section 2 – Prohibited Actions

You agree not to, and not to allow third parties (including End Users) to use the brainCloud Service:to violate, or encourage the violation of, the legal rights of others (for example, this may include allowing End Users to infringe or misappropriate the intellectual property rights of others);to engage in, promote or encourage illegal activityfor any unlawful, invasive, infringing, defamatory or fraudulent purpose (for example, this may include phishing, creating a pyramid scheme or mirroring a website);to intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature;to interfere with the use of the brainCloud Services, or the equipment used to provide the Service, by customers, authorized resellers, or other authorized users;to collect or store any personally identifiable information from other persons of the service without their express permission;to disable, interfere with or circumvent any aspect of the brainCloud Service; orto generate, distribute, publish or facilitate unsolicited mass email, promotions, advertisings or other solicitations commonly known as “spam”.