PRESS RELEASE: BPO Sector to Wrap this Year Up on a Positive Note (Dec 18, 2017) The Information Technology and Business Process Association of the Philippines (IBPAP) is confident that the country’s business-process outsourcing (BPO) industry will wrap this year up positively. IBPAP emphasized that Philippine Economic Zone Authority (PEZA) continues to receive investment pledges….
Month: December 2017
Let’s explore how these 10 Fundamental Fair Trade Outsourcing Principles play a huge role in making a fair trade business work to your advantage.
Let’s explore how these 10 Fundamental Fair Trade Outsourcing Principles play a huge role in making a fair trade call center work to your advantage.
A fair trade call center offers 5 key benefits to agents and clients who share the same values. Second and final article of a two-part series.
A fair trade call center offers 5 key benefits to clients and another 5 benefits to to call center agents. First of a two-part series.
In e-commerce outsourcing, consumers always need friendly assistance that doesn’t come out of a box but from well-trained customer and tech support agents.
e-Commerce and outsourcing go hand in hand. There are 4 reasons why this global and collaborative partnership is inevitable.
While ecommerce outsourcing is not a perfect science, there are many benefits you can have by expanding your workforce to include employees from an offshore service facility. But, when your outsourcing strategy doesn’t seem to be working or seems to be taking a long time to produce results, what do you? Rather than find someone to blame,…
A fair trade call center can be a force of economic and social good when employers integrate fair trade outsourcing principles into their policies.