Get your own outperforming team now!
Start outsourcing to an outperforming call center team now!

Pros and Cons of Do-It-Yourself Outsourcing

March 17, 2017 Claire Ponsaran
Pros and Cons of Do-It-Yourself Outsourcing

Running a business by yourself is exhausting. You barely have time for your family and your other interests. So, what’s the solution? Of course, you have to delegate all the routine non-core work to someone else. This leaves you more time and energy to spend on more profitable tasks. Outsourcing delivers this promise better than any other option.

But, can you do the hiring, managing, and firing of freelancers or independent contractors yourself? Or, would you rather let the experts take care of the nitty-gritty parts of outsourcing?

How Exactly Does DIY Outsourcing Work?

Doing the outsourcing work yourself means you’ll be the one interviewing and screening freelance workers. These independent contractors are located anywhere — they can be right in your neighborhood or working at home thousands of miles away. You’ll need to hire them online and manage them remotely.

When you hire freelancers, you’ll need to use an online marketplace like Upwork or Outsourcely to find profiles of people who meet your criteria. Searching through thousands of profiles will take you days, if not hours. As a business owner or top-level manager, you know you shouldn’t be wasting your time on tasks like this.

When it’s time to pay their salaries, you’ll need to use a payment system like Paypal or Payoneer that’s connected to your bank account or credit card. You can set your account to automatically send payment on specific dates each month, but these payments will not cover extras, like bonuses and holiday pay, for instance.

If you needed one person to do a multitude of tasks, then hiring a home-based worker makes sense. But, when you’re in need of two or more people to do specialized work, then outsourcing to a reputable service provider is your best option. The decision to go offshore will depend on the state of your finances and whether you have a sufficient supply of human capital — people who have the qualifications to do the job well.

Pros and Cons of DIY Outsourcing

You have greater control over your remote staff’s work. You’ll be communicating with your staff directly. There’s no middle manager to relay your messages or to mediate between you and your staff. But, you’re assured that when you send instructions your staff can ask you directly for clarifications.

You have a better grasp of the kind of work that your staff does every day. In this case, you’re already familiar with the kind of work you wanted to outsource. You understand the steps it takes to do the job and the challenges that come with it. So, you’re confident that it won’t be unreasonable to demand a 24-hour turnaround.

You have to set aside time to guide your staff from day one. This is great if you really have the time to train your staff and introduce your business to them. Then, you’ll have to be patient as your staff tries to adjust to their work and find their rhythm in the workflow. You’ll also be the one to evaluate them on whether they’ve mastered their tasks or not before you can truly let go of their hands.

But, your role in this one-on-one relationship does not end there. You take on the responsibility of managing their work, scheduling to-dos, gathering them for morning huddles, and tracking their progress through daily reports. Frankly, who has time for these things?

You may need to pay for an enterprise account for your staff’s internet connection. It’s difficult for ordinary consumers to get an internet service that’s designed for business use. These data plans usually have higher and more stable bandwidths compared to low-cost plans.

If you got someone to work for you from home, you may need to pay for this. But, it’s good money unwisely spent on an enterprise account that only one person can use. Isn’t that a bit wasteful?

You may trust your freelancer to know these things, but how can you be sure? Do you need to test them and ask for a sample of their work? Honestly, performing these HR functions while doing the outsourcing yourself is not part of your job as a business owner or top-level manager. You should focus on growing your business.

There are freelancers who are also entrepreneurs. They manage their careers like they own a business and treat their names as their brands. These are great people to work with, but they’re not accessible most of the time. They’re likely tied to long-term employment contracts with their clients. So, who do you hire?

What’s Better Than DIY Outsourcing?

Rather than waste time looking for the right people to hire, why don’t you try getting help from an outsourcing company? Take advantage of the expertise in managed outsourcing services that a reputable firm can offer. You’re not in business to do all the work yourself.

You are working your ass off because you want to reach the pinnacle of success as soon as possible. You’re looking at the bigger picture, and you can see that success is possible, but only if you could spend more time catching more leads, turning them into paying customers and nurturing those who already are your clients.

If you’re passionate about growing your business, then outsource the rest of the work to people who truly knew what they’re doing. This could give you the extra time, energy and money to invest in your other interests, which could bring in more profit for you.

Now that you’re not doing it yourself, outsourcing can save you time for your family. It will bring back those lost weekends to you. Why not enjoy your weekends with your friends or family without worrying about how your people are doing and the progress they’re making with their work?

Tags: , , ,