Discover how you can get subject matter experts to handle inquiries about your EdTech courses, product features, upgrades, and subscriptions. They can handle identity verification for your online education programs.
Check out the following use cases.
Your customer who bought a robot or a subscription app is planning a service call for their new tool. You’ll need a robust tech support team that truly understands your product and help them.
For EdTech companies, subject matter experts can update prospects with constantly updated relevant information or answer questions about courses to generate their interests.
Your agent can facilitate recurring authentication to validate a person’s identity to make sure that the person completing every task is the person enrolled in the course.
Quality support agents will develop and execute test cases and scenarios in the software development cycle for you to smoothly manage content sharing and communication in the classroom management software.
Your quality support team will ensure that they will perform test cases on every phase of this learning platform and will work together with the development team to fix issues.
Ready to get an outperforming team now?
“I have had a very positive experience due to the attention to detail. hard work, and asking of intelligent questions by your staff. So far, I have nothing but positive things to say about working with Fair Trade Outsourcing. I would suggest that other companies give FTO a try for their data entry and business support needs.”
Built to Outperform Industry Standards
SECURE, COMPLIANT FACILITIES
GUARANTEED DATA PROTECTION
HOLISTIC LEARNING AND DEVELOPMENT
How It Works
DEFINE THE WORK
Our folks can pretty much do anything as long as it requires a computer, an internet connection, and a brain. It’s just a matter of designing the workload and managing the hours well for greater efficiency and productivity.
ASSEMBLE AND TRAIN
Once we understand the work and skill sets needed, we’ll start putting together your team. Training can take anywhere from 5 days to 30 days depending on your team’s size and the complexity of their tasks.
OPTIMIZE AND SCALE
You’ll have a dedicated account manager and our on-site operations manager on your side to help you optimize your workforce and scale your team as you see fit.
Get an Outperforming Team to Deliver Superior Results.