Education

Discover how you can get subject matter experts to handle inquiries about your EdTech courses, product features, upgrades, and subscriptions. They can handle identity verification for your online education programs.

Check out the following use cases.

Your customer who bought a robot or a subscription app is planning a service call for their new tool. You’ll need a robust tech support team that truly understands your product and help them.

For EdTech companies, subject matter experts can update prospects with constantly updated relevant information or answer questions about courses to generate their interests.

Make sure your prospects always receive accurate and prompt replies to their queries about your EdTech product features, subscription and upgrades.

Your agent can facilitate recurring authentication to validate a person’s identity to make sure that the person completing every task is the person enrolled in the course.

A team of quality analyst will create and implement test cases based on software requirements and user input to provide high-functioning system.

Quality support agents will develop and execute test cases and scenarios in the software development cycle for you to smoothly manage content sharing and communication in the classroom management software.

Your quality support team will ensure that they will perform test cases on every phase of this learning platform and will work together with the development team to fix issues.

 

 


Ready to get an outperforming team now?


“I have had a very positive experience due to the attention to detail. hard work, and asking of intelligent questions by your staff. So far, I have nothing but positive things to say about working with Fair Trade Outsourcing. I would suggest that other companies give FTO a try for their data entry and business support needs.”  

Spyglass Appraisal
Jon Davis
Member
Spyglass Appraisal, LLC

 

 

Built to Outperform Industry Standards

MANAGED SCALABLE TEAMS

MANAGED 
SCALABLE TEAMS

SECURE COMPLIANT FACILITIES

 SECURE, COMPLIANT FACILITIES


GUARANTEED DATA PROTECTION

GUARANTEED DATA PROTECTION

HOLISTIC LEARNING AND DEVELOPMENT

HOLISTIC LEARNING AND DEVELOPMENT


How It Works

How Outsourcing Works Bar
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DEFINE THE WORK 

Our folks can pretty much do anything as long as it requires a computer, an internet connection, and a brain. It’s just a matter of designing the workload and managing the hours well for greater efficiency and productivity.

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ASSEMBLE AND TRAIN

Once we understand the work and skill sets needed, we’ll start putting together your team. Training can take anywhere from 5 days to 30 days depending on your team’s size and the complexity of their tasks.


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OPTIMIZE AND SCALE

You’ll have a dedicated account manager and our on-site operations manager on your side to help you optimize your workforce and scale your team as you see fit. 


Get an Outperforming Team to Deliver Superior Results.