Traditionally, call center agents are the be all end all provider of customer service. But, today that’s gradually changing because of technological advancements. These three emerging trends in telecom services outsourcing will never replace the need for human agents, but they can enhance the customer experience and hasten the process to find better and faster…
Outsourcing to the Philippines or thinking about it? Shed your fears. Here are 6 great reasons why you should outsource to the Philippines.
If you work with Filipino outsourcing staff, then learning how they respond to conflict helps you manage them effectively even when you’re not around.
Find out what the possible causes are of employee burnout in outsourcing, and find solutions for these employee wellness issues.
Don’t waste your time, energy and money on non-essential tasks. Hire an outsourcing team and trust them to deliver quality work on time.
Consider these tips on how to start with outsourcing. Take the first step without fear & anxiety. Rethink Staffing is here to guide you through the process.
How do you select the right business process outsourcing partner? Consider these tips in searching for the right offshore provider.
Which staff leasing option works for you? Think of your outsourcing goals when choosing between staff replacement and staff augmentation.
What do you need to know about outsourcing before signing? Be proactive. Implement a feasible strategy. Make sure you have room to scale.
Providing customer support for 24 hours each day can be advantageous to your business. Outsourcing can make this happen without costing so much.